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Energy Pricing Changes August 2022

Why have my energy rates changed?

At this time each year Indigo Power reprices its electricity tariff to reflect changes to the cost of supplying our customers with electricity. We adjust our prices to include changes in network charges, wholesale electricity charges, and any other costs. If the cost of supplying electricity have gone down over the previous year, Indigo Power will pass these cost savings on to customers, if costs have increased, our prices will be adjusted accordingly. In supplying electricity to our customers, Indigo Power always seeks to deliver a fair electricity price. All our customers – whether they’ve just joined or have been with us for years – receive the best price we have on offer, and there are no lock-in contracts or tricky discounts. 

Why have my energy rates increased?

Many of you will know that this is a difficult time for those operating in Australia’s electricity industry. Prices in the National Electricity Market have been extremely high for an extended period, forcing some electricity retailers to turn away new customers and others to encourage their existing customers to find a new provider READ MORE. Other electricity retailers have been forced to close READ MORE

Whilst there have been increases to network charges, the main driver of electricity prices has been increases in the wholesale electricity prices caused by increases in the cost of coal and gas electricity generation. Wholesale electricity prices increased by 141% in the three months to March 31 2022 compared with the same period the previous year, and electricity prices have continued to rise since then READ MORE. Increases in the wholesale electricity market has forced the price of the hedge agreements that cover Indigo Power’s customers upwards. Indigo Power has increased its electricity prices in both New South Wales and Victoria to cover these increases in the cost to supply our customers with electricity.  

What is Indigo Power doing to address the current energy crisis? 

This energy crisis has highlighted the pressing need to transition away from our current reliance on fossil fuel electricity generation and to rapidly move towards renewable energy generation. To this end, Indigo Power continues to deliver projects that will see well over 1 MWh of distributed energy storage capacity installed across our communities. We also have two high-impact feasibility studies underway. The first we hope will create a pathway for the replication of the Yack01 community battery in our communities, and the second addresses the pumped hydro energy storage opportunity in North East Victoria.

Why has my feed-in tariff changed?

Indigo Power attempts to set a fair feed-in tariff each year, which provides solar customers a fair price for their exported electricity, which can then be supplied to non-solar customers at the best rate possible. 

Victoria

The Essential Services Commission sets a mandated minimum feed-in tariff each year, which is based on their estimate of the wholesale price for electricity during ‘solar hours’. The drop in the feed-in tariff reflects the ongoing trend towards lower wholesale electricity prices during times of high solar production and high supply to the National Electricity Market. In Victoria, we expect this trend to continue, despite current high prices in the national electricity market.  For those customers in Victoria with a solar PV system your feed-in tariff will be decreasing from 1 August 2022 to adopt the mandated minimum feed-in tariff and as a result, your solar feed-in tariff will be changing to 5.2 c/kWh

New South Wales

In New South Wales, the value of electricity exported during ‘solar hours’ is slightly higher. For this reason, a fair price for solar electricity is slightly higher in this state and Indigo Power will be offering a feed-in tariff of 7.4 c/kWh in New South Wales.

READ MORE  about Indigo Power’s Plans.

Company Update

A message from our Board Chair, Ann Telford.

Many of you will now know that this is an extremely difficult time for those operating in Australia’s electricity industry.

Prices in the National Electricity Market have been extremely high for an extended period, forcing some electricity retailers to turn away new customers and others to encourage their existing customers to find a new provider.

The recent announcement that community owned electricity retailer Enova had gone into voluntary administration was a shock to many of us who have been following their journey over the past six years. As the first community owned energy retailer, Enova broke new ground in Australia, and we at Indigo Power were saddened to lose an important contributor to the effort to transition our country to a 100% renewable energy supply.

Following Enova’s announcement, we have received many questions about Indigo Power’s position. I am pleased to inform you that Indigo Power is in a strong position. To deliver our electricity retail offer, Indigo Power partners with Energy Locals, who secures hedges that cover our entire customer load at a fixed price. These fixed price contracts are in place until June 30, 2023.

These hedges are at slightly higher prices than those for the current financial year and our electricity tariffs will increase as a result. However, we can continue to provide electricity to our customers at a competitive rate and continue with our current growth plans.

This energy crisis has highlighted the pressing need to transition away from our current reliance on fossil fuel electricity generation and to rapidly move towards renewable energy generation.

To this end, Indigo Power continues to deliver projects that will see well over 1 MWh of distributed energy storage capacity across our communities. We also have two high-impact feasibility studies underway. The first we hope will create a pathway for the replication of the Yack01 community battery in our communities, and the second addresses the pumped hydro energy storage opportunity in North East Victoria.

There has never been a more important time to support those leading the transition to renewable energy in Australia. With our position secure, we look forward to continuing our work over the coming year and welcoming new customers across Victoria and New South Wales as we continue to grow.

See below to view serviceability via postcode.
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Ann Telford, 
Indigo Power Board Chair
On behalf of the Indigo Power Team

Together with Energy Locals we can currently service these locations 2720, 2722, 2729, 2730, 2650, 2652, 2640, 2641, 2642, 2644, 2643, 3644,3712, 2714, 2713, 2536, 2538, 2539, 2622, 2537, 2730, 2649, 2720, 2729, 2650, 2730, 2653, 2652, 2550, 2631, 2546, 2548, 2546, 2550, 2545, 2628, 2627, 3630, 2633, 2629, 2712, 2713, 3644, 2714, 2646, 2716, 2632, 2633, 2550, 2628, 2630, 2631, 2551, 2586, 2582, 2584, 2583, 2583, 2585, 2594, 2622, 2623, 2621, 2536, 2537, 2536, 2621, 2622, 2580, 2623, 2619, 2620, 2581, 2620, 2628, 2627, 2630, 2629, 2626, 2631, 2546, 2620, 2590, 2666, 2725, 2588, 2663 , 2722, 2587, 2726, 2583, 2580, 2581, 2701, 2678, 2702, 2665, 2652, 2707, 2706, 2700, 2716, 2711, 2680, 2646, 2643, 2647, 2642, 2660, 2642, 2650, 2644, 2659, 2658, 2706, 2705, 2680, 2711,2707, 2716, 2700, 2545, 2546, 2537, 2710, 2713, 2714, 2551, 2549, 2550, 2548, 2713, 2714, 2712, 2716, 2710, 2680,2681, 2705, 2665, 2706, 2711, 2652, 2580, 2579, 2577, 2581, 2583, 2622, 2722, 2727, 2590, 2663, 2720, 2729, 2650, 2587, 2585, 2726, 2588, 2594, 2590, 2711, 2710, 2716, 2656, 2658, 2655, 2650, 2660, 2642, 2652, 2659, 2644, 2640, 2642, 2660, 2650, 2643, 2640, 2642, 2646, 2628, 2627, 2625, 2629, 2630, 2642, 2633, 2642, 2641, 2659, 2640, 2644, 2716, 2707, 2700, 2645, 2646, 2712, 2713, 2710, 2663, 2652, 2590, 2650, 2666, 2705, 2703, 2700, 2652, 2665, 2681, 2680, 2706, 2707, 2700, 2656, 2645, 2642, 2652, 2658, 2655, 2650, 2549, 2548, 2550, 2551, 2731,2710, 2732, 2537, 2536, 2545, 2622, 2537, 2536, 2545, 2622, 2582, 2581, 2618, 2620, 2700, 2703, 2705, 2652, 2650, 2645, 2707, 2706, 2665, 2546, 2545, 2537, 2550, 2549, 2548, 2550, 2551, 2640, 2649, 2653, 2642, 2652, 2730, 2624, 2627, 2629, 2619, 2621, 2620, 2623, 2549, 2548, 2550, 2546, 2666, 2665, 2701, 2725, 2668, 2663, 2652, 2655, 2642, 2652, 2650, 2656, 3644, 2714, 2713, 2712, 2710, 2537, 2536, 2545, 2649, 2653, 2642, 2652, 2730, 2720, 2644, 2640, 2720, 2722, 2729, 2730, 2727, 2549, 2548, 2550, 2551, 2545, 2546, 2537, 2650, 2652, 2655, 2663, 2661, 2651, 2582, 2581, 2618, 2584, 2586, 2586, 2594, 2803, 2588, 2587, 2586.

Here’s the good stuff

Indigo Power is more than just an electricity retailer. We aim to supply energy that is 100% renewable, and as a certified social enterprise, we’ve committed to returning 50% of our profits to clean energy and community projects in our towns.

Indigo Power is at the forefront of clean energy innovation, delivering projects focused on building energy resilience and reliability in rural communities.

Here’s a snapshot of some of the great things we’ve worked on:

Yack01 Community Battery

Launched in July 2021, Yack01 is the first project of its kind in Australia.

The battery, installed at the site of an old sawmill, comprises of 274 kWh of battery storage coupled with a 65 kW solar PV system. Each day, the battery is charged with solar renewable energy and each evening it discharges to supply Indigo Power members of the Yackandandah Community Energy Hub with clean renewable energy.

Yack01 also supplies the on-site electricity needs of the business the Agency of Sculpture, which operates from the same site.

A feasibility study is currently underway to replicate Yack01 in communities across North East Victoria and aggregating these in a virtual power plant.

Yack01 is owned and operated by Indigo Power, and was delivered in partnership with Totally Renewable Yackandandah, with funding support from the Victorian Government.


Patagonia Australia

Patagonia is in business to save the planet, and are always looking to reduce their impact and reverse the root causes of climate change, including the decarbonisation of their electricity usage.

Patagonia is currently investing in local generation capacity across the countries they operate in. In Australia, they’ve teamed up with Indigo Power to generate sufficient renewable energy to account for their annual electricity consumption.

They’ve provided a low interest loan to finance the installation of a 204 solar panel solar power system on the roof of the Cricket Albury Wodonga indoor cricket stadium. This 98 kW system is owned and operated by Indigo Power, and will be connected to Patagonia stores through Indigo Power’s energy hub software, with excess power from the solar power system accounting for electricity consumption at Patagonia stores.

The solar power system will also reduce Cricket Albury Wodonga’s electricity bills so that more money can be spent on pathway programs for junior cricketers throughout the region.


Energy resilience for the Upper Murray

Indigo Power is working with Upper Murray Incorporated to deliver energy generation and storage systems to secure power supply at critical sites across the Upper Murray.

The bushfire recovery project responds to the power outages following the bushfires in 2019-20, some of which lasted for up to three weeks, directly impacting critical service providers and affecting the region economically and socially. The catastrophic fires highlighted how quickly normal activities are interrupted when the power is out, including communications, lighting and cooling, access to water, banking and medical treatment services.

Upper Murray Incorporated has identified critical sites, including fire stations and health services, that require secure energy supply during a power outage. By installing energy nodes consisting of a solar power system and, where appropriate, batteries and generators, the project seeks to build the resilience capacity of each local community.

The project will also see the installation of three community-scale solar and battery systems to secure power supply at sites requiring large amounts of energy, including larger health and evacuation centres.

The project will be delivered over the next two years, with funding support from Bushfire Recovery Victoria and Regional Development Victoria.

Wodonga stadium powered with renewable energy

Innovative projects excite us. And even more when we get to work with world-leading brands to benefit our region. 

Patagonia Australia has partnered with Indigo Power to generate sufficient renewable energy to offset Patagonia’s annual energy consumption.

For Patagonia, partnering with communities to tackle climate change is at the core of their business. Kate Maffett, Finance and Operations Director at Patagonia Australia, says Patagonia is in business to save our home planet. 

“We’re always looking for specific things our company can do to reduce our impact and reverse the root causes of climate change – decarbonising our electricity usage is one crucial aspect of that.” 

“We have a history of supporting Totally Renewable Yackandandah through our 1% For the Planet environmental grants program. At the same time, we‘ve been working towards covering 100 per cent of our electricity needs with renewable energy sources – not just by purchasing green energy but by investing in local generation capacity. 

To be able to link up with a social enterprise like Indigo Power, which shares our values, makes this project incredibly exciting for us.” 

The Cricket Albury Wodonga indoor stadium in West Wodonga is the host of the 98 kW solar PV system, which is estimated to generate 130 MWh of clean electricity and export surplus electricity to the grid to account for energy consumption at Patagonia stores and offices across Australia.

The clean electricity generated will also dramatically reduce Cricket Albury Wodonga’s onsite electricity costs. Cricket Albury Wodonga Chairman Michael Erdeljac says that cost savings from the solar panels will support program development.

“The solar panels will allow us to cut our electricity bills so that more money can be spent on pathway programs for junior male and female cricketers throughout the region.” 

The project commenced at the start of April and will take four weeks to complete. The project is being delivered with the help of local businesses with the installation of racking and solar panels by KDEC Solar & Electrical.

Indigo Power is one of the cleanest electricity providers in Australia

And we have a report to prove it!

The 2022 Greenpeace Green Electricity Guide has ranked Indigo Power as the 4th cleanest electricity provider out of 48 contenders.

With 4/5 stars in this year’s guide and classified as ‘the great innovators’, the results are a testament to our commitment to supporting local communities to develop their own renewable energy solutions.

Indigo Power Managing Director, Ben McGowan says the report shows that our plan to deliver locally generated renewable energy to local customers, is starting to have a direct impact, reducing emissions and tackling climate change.

From the Yackandandah battery to supporting residents with energy efficiency efforts, and solar and battery installations that provide backup power to critical community sites, we are working with communities in the movement to power our region with 100% renewable energy.

“Our customers are all part of this solution and we are excited to keep working with them to support locally-owned renewable energy projects across the region, Ben says.

Electricity accounts for more than 30% of Australia’s climate emissions and the Green Electricity Guide is a reminder that we can make a difference on climate change by taking simple steps such as switching providers to a cleaner alternative.

If you are in North East Victoria or Southern New South Wales and want to make a difference about climate change, now is the time to make the switch!

The Green Electricity Guide is a fully independent assessment of Australia’s electricity retailers. It is designed as a tool to inform consumers about their options to switch to a greener electricity provider.

New Software Shows Impact of Yackandandah Community-Scale Battery

Indigo Power has launched its completed energy sharing software allowing Indigo Power electricity customers to view how much of their energy usage can be accounted for by local renewable sources.

The first iteration of the software has now been updated to include information on local ‘shared assets’, larger community renewable energy assets within a local community energy hub.

The launch of the software gives members of the Yackandandah Community Energy Hub information on local energy supply, with the Yackandandah community-scale solar and battery system supplying almost 3% of all power consumed across the Hub.


Indigo Power customers in Yackandandah can now see how much electricity the Yackandandah community-scale solar and battery system is generating.

The Yackandandah community battery was launched on the 8th of July 2021 by the Hon. Lily D’Ambrosio Minister for Energy, Environment and Climate Change.

In the past four months, the 274kWh Yackandandah community-scale solar and battery system has supplied almost 12 MWh to the Yackandandah community.

The Yackandandah community-scale solar and battery system is the first of its kind in Australia, and a large amount of testing, with Indigo Power partners Mondo, has been required to optimise control of the battery.

With testing of the battery drawing to a close, the battery will be operating at full capacity just in time for summer. We’re expecting its local impact to increase as it ramps up to full capacity this month.

From December 2021, the battery will begin discharging from 7 pm each evening, as electricity production from the western facing solar panels begins to slow. The battery will complete its evening discharge around 4 am each morning. This means clean, locally generated energy to households when the national grid relies heavily on fossil fuels.

The Yackandandah community-scale battery system was on display at its launch on 8 July 2021.

The ability to connect local electricity customers to local renewable energy generation is a big step forward for Indigo Power, as well as the town of Yackandandah as it heads toward its 100% renewable energy goal.

The software launched today will provide detailed local renewable energy information for customers and communities right across southern NSW and Eastern Victoria, and beyond. We look forward to replicating the Yackandandah community-scale solar and battery system in communities right across rural NSW and Victoria.

Thanks to the Agency of Sculpture for hosting the Yackandandah community-scale solar and battery system.

Energy Grids of the Future

Indigo Power will carry out cutting edge microgrid research thanks to funding from the Federal Government’s Regional and Remote Communities Reliability Fund.

The funding is for two feasibility studies focused on securing a more reliable power supply for North East Victorian communities.

Building on energy resilience work already underway in the Upper Murray, the Upper Murray Islandable Micro-Grid Project will undertake a detailed assessment of energy storage options to secure power supply for the Upper Murray when the power grid is down. 

Delivered in partnership with Upper Murray Inc, this project will build on our current work to secure power supply through the installation of solar and battery systems at critical sites across the Upper Murray.

The second project builds on the recent successful launch of the Yackandandah battery. The Aggregated Community-Scale Battery Storage in North East Victoria feasibility study will identify a further four sites for community-scale batteries across North East Victoria. It will focus on Bright, Beechworth, Mt Beauty and the Towong Shire.

The study will assess options for aggregating these batteries and deploying them in concert to provide services that improve the security and reliability of power supply and secure additional revenue.

Both projects will kick off in the second half of this year. 

Yackandandah is Indigo Powered!

On 8 July 2021, we switched on Yackandandah’s first community-owned battery. The first of its kind in Australia, the 274kWh battery is connected to a 65kW solar installation and is designed to power up to 40 houses!

Launched by the Victorian Minister for Energy and Resources Lily d’Ambrosio, the community-scale battery by Indigo Power and Totally Renewable Yackandandah (TRY) is part of a push for 100% renewable energy in the town of Yackandandah.

The project will provide clean energy to members of the Yackandandah Community Energy Hub.

And we hope this is hopefully the first of many such projects across the region.”Many communities across the North East are looking at what’s happening here in Yackandandah and saying they want something similar. I think we’ll see many more community-scale batteries like this across our region,” Indigo Power’s Managing Director Ben McGowan said.

The battery was supported by $171,000 from the Victorian Government New Energy Jobs Fund, a $100,000 loan taken out by Indigo Power and underwritten by Sustainability Victoria, as well as donations from philanthropists and the local community. The launch also coincided with the end of a project to establish the town’s third microgrid trial. This project coordinated by TRY, DELWP and Mondo, demonstrates the possibilities for smarter control of network electricity flows for the benefit of residents and the network.

Check out some pics from the event below.

Energy resilience for the Upper Murray

Indigo Power has teamed up with Upper Murray Incorporated to deliver energy generation and storage systems to secure power supply at critical sites across the Upper Murray.

The bushfire recovery project is in response to a sustained power outage following the bushfires in 2019-20, where power outages lasted for up to three weeks, directly impacting critical service providers and affecting the region economically and socially.

The catastrophic fires highlighted how quickly normal activities are interrupted due to power outages, including communications, lighting, cooling, access to water, catering, banking and medical treatment services.

Upper Murray Incorporated has identified critical sites, including fire stations and health services, that require secure energy supply during a power outage. By installing energy nodes consisting of a solar power system and, where appropriate, batteries and generators, the project seeks to build the resilience capacity of each local community.

The project will also see the installation of three community-scale solar and battery systems to secure power supply at sites requiring large amounts of energy, including larger health and evacuation centres.

To improve grid reliability in the Upper Murray the project will also replace standard electric hot water units. When they turn on in the evening, these hot water units strain the electricity distribution network. Replacing standard hot water services with heat pump technologies that are up to 80% more efficient will help remove this pressure on the grid and contribute to the stability of supply.

The project will be delivered over the next two years, with funding support from Bushfire Recovery Victoria and Regional Development Victoria.

Yackandandah battery update

After almost two years of planning, the installation of the Yackandandah community-scale solar and battery system, known as Yack01, is now underway.

The Agency of Sculpture workshop is now fully covered in solar panels, including a collection of west-facing panels to capture even the last of the sun’s rays each day.

Keeping up with new technology developments, we’ve had bi-facial panels installed. The see-through panels can create energy from the sun that hits directly and underneath from reflected sunshine.

The battery storage unit has also arrived and is being stored. We’ll build concrete footings over the coming weeks, before craning the battery into its final position.

Following some final on-site electrical works, Yack01 will begin supplying members of the Yackandandah community energy hub with clean energy from June this year. The battery is a vital step toward reaching Yackandandah’s goal of making the town’s energy 100% renewable.

Yack 01 is being delivered in partnership with Totally Renewable Yackandandah and support from philanthropic funders, and the Victorian Government.