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How do I pay my bill?

How do I pay my bill?

We prefer customers to sign up to our automatic direct debit payment method. However, you can pay with any of the three payment options we provide: Direct Debit; Credit or debit card or Bpay. You can log into your online billing area by clicking ‘My...
How long does it take to transfer?

How long does it take to transfer?

As of the 1st of October 2021, the transfer of your account no longer waits for the cooling-off period to end and will usually happen within 10 business days of submitting the request, for basic meters; the transfer will usually be on an estimated start read. You’ll...