As of the 1st of October 2021, the transfer of your account no longer waits for the cooling-off period to end and will usually happen within 10 business days of submitting the request, for basic meters; the transfer will usually be on an estimated start read. You’ll still have your 10-business day cooling-off period.
We’ll get in touch with your local network company to let them know you’re switching. Your power will be transferred to us within 2 business days.
We are your community-owned energy company. Committed to powering our communities with clean energy. As a social enterprise, we are committed to investing 50% of our profits in clean energy and community projects in our towns. We are based in Australia and our local support team is here if you ever need assistance.